Rajasthan is a state initiated the e-Mitra project to facilitate citizens with various government services.

The e-Mitra project was initiated in the state of Rajasthan to facilitate citizens with various government services. It is an integrated project aimed at providing maximum possible services related to different state government departments through Lokmitra-Janmitra Centers/Kiosks.

Here's a detailed explanation of the e-Mitra project in Rajasthan:

1. Objective: The primary objective of the e-Mitra project is to improve access to government services for citizens by providing a single-window platform. Through this initiative, citizens can avail themselves of a wide range of services, including applying for certificates, making utility bill payments, accessing government schemes, and more.

2. Service Delivery Centers: The e-Mitra project operates through Lokmitra-Janmitra Centers/Kiosks, which serve as service delivery centers spread across various locations in Rajasthan. These centers act as touchpoints for citizens to access government services in a convenient and efficient manner.

3. Digital Platform: The e-Mitra project leverages Information and Communication Technology (ICT) to streamline service delivery processes. Citizens can access services online through the e-Mitra portal or visit the physical service delivery centers to avail themselves of assistance from trained personnel.

4. Citizen Convenience: By centralizing government services and providing a single-window platform, the e-Mitra project aims to enhance citizen convenience and reduce bureaucratic hurdles. Citizens no longer need to visit multiple government offices for different services, saving time and effort.

5. Government Efficiency: The e-Mitra project also contributes to improving government efficiency by digitizing service delivery processes and promoting transparency. It enables better monitoring and tracking of service requests, leading to more accountable governance.

Hence option C is correct.

G2C is a type of e-Governance interaction involves the delivery of public services directly to citizens.

1. Government to Citizen (G2C) Interaction:

   • G2C interaction represents the relationship between government bodies and individual citizens. It aims to provide citizens with easy access to government services and information through digital platforms.

   • The primary goal of G2C interaction is to make governance more citizen-friendly, efficient, and responsive to the needs of the population.

   • Through G2C initiatives, citizens can avail a wide range of public services online, reducing the need for physical visits to government offices and minimizing bureaucratic hurdles.

   • Examples of G2C initiatives include online portals for paying taxes, applying for permits and licenses, accessing educational resources, obtaining healthcare services, and registering grievances or complaints.

   • These initiatives leverage Information and Communication Technology (ICT) tools to enhance service delivery, increase transparency, and empower citizens by providing them with greater control over their interactions with the government.

   • By facilitating direct communication between government agencies and citizens, G2C interactions promote accountability, responsiveness, and inclusivity in governance processes.

Hence B option is correct.

Making the government citizen-friendly is the primary aim of G2C interactions in e-Governance.

The primary aim of G2C (Government to Citizen) interactions in e-Governance is to make the government more citizen-friendly. This entails designing digital platforms and services that prioritize the needs and convenience of citizens. By leveraging technology, G2C interactions aim to enhance accessibility, efficiency, and responsiveness in the delivery of public services.

Making the government citizen-friendly involves several key aspects. Firstly, it focuses on simplifying bureaucratic processes, eliminating unnecessary red tape, and reducing the time and effort required for citizens to access government services. Secondly, it emphasizes transparency and accountability by providing citizens with easy access to information about government policies, programs, and decision-making processes. Thirdly, G2C interactions aim to empower citizens by giving them greater control over their interactions with the government, allowing them to participate more actively in governance and decision-making.

Hence C option is correct.