Interactions in e-Governance


 
 
Concept Explanation
 

Interactions in e-Governance

There are 4 kinds of interactions in e-governance, namely:

1.    G2C (Government to Citizens) :

Interaction between the government and the citizens.

  • This enables citizens to benefit from the efficient delivery of a large range of public services.
  • The primary aim is to make the government citizen-friendly.
  • 2.     G2B (Government to Business): It enables the business community to interact with the government by using e-governance tools.

    3.    G2G (Government to Government) Enables seamless interaction between various government entities.

  • This kind of interaction can be between various departments and agencies within government or between two governments like the union and state governments or between state governments.
  • 4.  G2E (Government to Employees)

    This kind of interaction is between the government and its employees.

  • ICT tools help in making these interactions fast and efficient and thus increases the satisfaction levels of employees.
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